Terms of service

TERMS OF SERVICE

Last updated: August 2026

GENERAL INFORMATION

Welcome to The Weenie Nest. The terms "we", "us", and "our" refer to The Weenie Nest, with registered address at Camino de la Iglesia 20, 3J, 33690, Asturias, Spain.

These Terms of Service describe your rights and responsibilities when using our online store. Please read them carefully before making any purchase.

By visiting, interacting with, or using our services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree, you must not use or access our services.

Notwithstanding the foregoing, if you are a consumer residing in the European Union, you will at all times be entitled to the protection granted by the mandatory provisions of the consumer legislation in force in your country of residence, which shall prevail over these Terms in all respects that are more favourable to you.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms, you declare that you are at least the age of legal majority in your country of residence.

In order to use our services, including purchasing products, you may be asked to provide information such as your email address and billing, payment, and shipping details. You declare that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials. You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products accurately. However, the colours or appearance of a product may differ depending on the device you use to access the store.

All product descriptions may be modified at any time without prior notice. We reserve the right to discontinue the sale of any product at any time.

The statutory warranty applicable to new products is 3 years from the date of delivery, in accordance with Royal Legislative Decree 1/2007 (TRLGDCU) and Directive (EU) 2019/771. This warranty cannot be waived and prevails over any limitation stated in these Terms.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or reject your order for any reason. Your order will not be considered accepted until you receive a confirmation from us.

We recommend that you review your order carefully before completing the purchase. If we do not accept or if we cancel an order, we will notify you by email at the address you have provided.

Returns and exchanges are governed by our Returns and Refunds Policy, available in the store.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without prior notice. The applicable price will be the one in force at the time the order is placed, which will be confirmed in the confirmation email.

Unless expressly stated otherwise, published prices do not include taxes, shipping costs, or import or customs charges.

You agree to provide truthful, complete, and up-to-date payment information. You declare that you are duly authorised to use the payment method employed.

SECTION 5 – SHIPPING AND DELIVERY

Stated delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the carrier, customs procedures, or events beyond our control.

The risk of loss or damage to the product passes to the buyer at the moment the product is physically delivered. While the product is in transit, the risk remains with us.

SECTION 6 – INTELLECTUAL PROPERTY

All content in this store, including texts, images, logos, designs, and any other material, is protected by intellectual property rights. Its use is permitted for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, or exploit any content from this store without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools as part of the services. You acknowledge and agree that such tools are provided without warranties of any kind. Their use is entirely at your own risk and you should familiarise yourself with the relevant provider's terms.

SECTION 8 – THIRD-PARTY LINKS

Our store may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such sites. If you choose to access them, you do so at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

This store is powered by Shopify. However, any sale or purchase you make is carried out directly with The Weenie Nest. Shopify is not responsible for any aspect of the transactions between you and The Weenie Nest, including any damage or loss arising from the purchase of products or services.

SECTION 10 – PRIVACY POLICY

All personal information we collect through this store is subject to our Privacy Policy, available in the store. By using our services, you acknowledge that you have read and accepted that policy.

Since the services are hosted by Shopify, this platform also collects and processes personal information in accordance with its own privacy policy.

SECTION 11 – COMMENTS AND REVIEWS

If you submit ideas, suggestions, comments, or reviews, you grant us a worldwide, non-exclusive, royalty-free licence to use them for the purpose of operating, improving, and promoting our services.

You declare that you hold all necessary rights to the content you submit and that it does not infringe third-party rights or contain illegal, offensive, or malicious content.

We have no obligation to keep your comments confidential or to compensate you for them.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be typographical errors, inaccuracies, or omissions in the information published. We reserve the right to correct any error and to modify or cancel orders if any information is inaccurate, without prejudice to the rights granted to the buyer under consumer protection legislation.

SECTION 13 – PROHIBITED USES

You may only access and use our services for lawful purposes. The following is expressly prohibited:

  • Using the services for any illegal or fraudulent purpose.
  • Infringing your own or third parties' intellectual property rights.
  • Transmitting false or misleading information or spam.
  • Impersonating any person or entity.
  • Introducing viruses, malware, or any harmful code.
  • Using automated data extraction tools without authorisation.
  • Any conduct that restricts or impairs other users' use of the store.

We reserve the right to suspend or terminate your access if you breach any of these conditions.

SECTION 14 – AUTOMATED AGENTS

No automated software agent may access, use, or interact with this store without expressly identifying itself as such in its HTTP/HTTPS requests. Impersonating human behaviour, circumventing CAPTCHA systems, or bypassing any implemented security measure is prohibited.

SECTION 15 – TERMINATION

We may terminate your access to the services at any time, without prior notice, if you breach these Terms. The sections relating to intellectual property, limitation of liability, indemnification, and applicable law shall remain in force following any termination.

SECTION 16 – WARRANTIES

Products sold through The Weenie Nest carry the statutory warranty applicable in each case under current legislation. In Spain and the European Union, new products have a minimum statutory warranty of 3 years from delivery.

If you receive a defective or non-conforming product, you have the right to its repair, replacement, a price reduction, or termination of the contract, in accordance with Articles 118 et seq. of the TRLGDCU and Directive (EU) 2019/771.

Any warranty limitation stated in this store shall always be understood as without prejudice to the non-waivable rights granted by the consumer protection legislation of your country of residence.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

This limitation does not in any case affect the non-waivable rights granted by the consumer protection legislation of your country of residence. In particular, we do not limit or exclude our liability for damage caused by defective products under Directive 85/374/EEC and its implementing legislation.

SECTION 18 – INDEMNIFICATION

You agree to indemnify us against any claim, loss, or damage arising from your breach of these Terms, your violation of any law or the rights of a third party, or your improper use of the services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is declared unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and the Returns Policy, constitute the entire agreement between the parties and supersede any prior agreement.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

SECTION 22 – APPLICABLE LAW AND JURISDICTION

These Terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts and tribunals of the consumer's place of residence, in accordance with applicable consumer protection legislation.

Consumers residing in the European Union may at all times rely on the mandatory consumer protection provisions in force in their country of residence, which shall prevail over these Terms in all respects that are more favourable.

For the alternative resolution of disputes, you can access the European ODR platform at: https://ec.europa.eu/consumers/odr

SECTION 23 – CHANGES TO THE TERMS

We reserve the right to update these Terms at any time. We will notify you of any material change with reasonable advance notice. Continued use of the store after changes are published implies acceptance of them.

SECTION 24 – CONTACT INFORMATION

For any queries regarding these Terms, you can contact us at:

The Weenie Nest theweenienest@use.startmail.com 

ANNEX – WITHDRAWAL FORM

If you wish to exercise your right of withdrawal, you may use the following form and send it to theweenienest@use.startmail.com:

To: The Weenie Nest — theweenienest@use.startmail.com

I hereby give notice of my withdrawal from the contract of sale of the following item:

Product: ______________________

Order number: ______________________

Date of receipt: ______________________

Consumer's name: ______________________

Consumer's address: ______________________

Signature (if submitted on paper): ______________________

Date: ______________________